Privacy policy

The3BrotherAgro operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). The3BrotherAgro is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

“Personal information” refers to any information that identifies or can reasonably be linked to you or another individual. It does not include anonymized or de-identified data.

We may collect the following categories of personal information, depending on how you interact with our Services:

  • Contact Details: Name, address, billing and shipping address, phone number, and email address.
  • Financial Information: Payment details such as credit/debit card information, transaction details, and payment confirmations.
  • Account Information: Username, password, preferences, and account settings.
  • Transaction Information: Items viewed, added to cart, purchased, returned, exchanged, or cancelled.
  • Communications: Information you provide when contacting customer support or communicating with us.
  • Device Information: IP address, browser type, device details, and network information.
  • Usage Information: Interaction data such as how and when you use our Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you: When you create an account, place an order, or contact us.
  • Automatically: Through cookies and similar technologies when you use our website.
  • Service providers: Third parties who process data on our behalf.
  • Partners and third parties: Marketing or analytics partners.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing and Improving Services: To process orders, manage accounts, deliver products, and enhance your shopping experience.
  • Marketing and Advertising: To send promotional communications and show relevant advertisements.
  • Security and Fraud Prevention: To protect against unauthorized activity and ensure secure transactions.
  • Customer Support: To respond to inquiries and maintain communication.
  • Legal Compliance: To comply with applicable laws and enforce our policies.

How We Disclose Personal Information

We may share your personal information:

  • With Shopify, vendors, and service providers for operations like payment processing, shipping, and analytics.
  • With marketing partners for advertising and promotional purposes.
  • With third parties when you consent or request such sharing.
  • Within our corporate group or affiliates.
  • In connection with legal obligations or business transactions such as mergers.

Third-Party Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If such data is identified, it can be requested for deletion by contacting us.

Security and Data Retention

While we take reasonable measures to protect your data, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to access your personal data
  • Right to request deletion
  • Right to correct inaccurate information
  • Right to data portability
  • Right to opt out of marketing communications

You can exercise these rights by contacting us using the details below.

Complaints

If you have concerns about how your data is handled, please contact us. You may also have the right to lodge a complaint with a data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country. We ensure appropriate safeguards are in place where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📞 Phone: +91 8679154701
📧 Email: the3brotheragro@gmail.com
📍 Address: Flat No. 01, Shraddha Enclave, Shimla Bypass Rd, Indraprasth Enclave, Pithuwala Kalan, Pithuwalakalan, Dehradun, Uttarakhand 248001